//
you're reading...
Reposted Articles

The 5 Whys – Video – Harvard Business Review

The 5 Whys is a very simple technique but it helps you to get to the heart and root cause of a
problem. In this short video HBR describe how to use the technique and provide an example that shows that many technical problems actually have a human cause. This is a technique which I have personally used over the years with great results.

The 5 Whys – Video – Harvard Business Review.

For a problem with multiple causes it can also be used in conjunction with a fishbone diagram to really help you get to the bottom of the issues.

Advertisements

Discussion

No comments yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Enter your email address to get email notifications.

Archives

Blog Stats

  • 35,302 hits

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 486 other followers

Follow Martin Davis' Blog on WordPress.com
%d bloggers like this: