//
you're reading...
Change Management, IT

Why are IT projects Change Management time bombs?

A quick test for you: which of the following two projects has the biggest change management challenge?

…. A $100 million new manufacturing production line
…..or a $1 million IT software project

The manufacturing production line is mostly about pieces of machinery and training a small number of people how to run it. Change Management for the new production line is fairly simple, the processes are clear and well defined. In contrast the IT project is likely to alter processes across multiple departments, impacting a large number of people. The revised processes are far more ambiguous and subject to further revision, which leads to greater uncertainty and resistance.

This may be a highly simplified example, but it highlights the highly complex impacts that can be generated by an IT project.

“IT organizations, including CIOs and project managers, often pay insufficient attention to truly motivating business users and sustaining broad adoption.” Barbara Kivowitz

Barbara continues by saying “Underestimating the impact of technology-driven process change on employees is a key factor in IT project failure, even when deploying excellent technology.”

This becomes even more problematic where staff may not understand a new technology and associated working practices, which leads to increased anxiety and fear. Therefore it is imperative to help the staff make the transition and to feel they are part of the decision process, not just a victim of the end result.

To find out more about change management and particularly how to be successful with IT related change see the related articles below.

____________________

Related articles:

Change Management (Part 1) – Cracking the Code of Change
Change Management (Part 2) – Step Models of Change
Change Management (Part 3a) – Change Capability
Change Management (Part 3b) – Success with IT Change
The five motivators of successful change by Barbara Kivowitz

Advertisements

Discussion

24 thoughts on “Why are IT projects Change Management time bombs?

  1. When change occurs in the workforce, it seems as if everyone stresses. There’s obvious reasons why too. When things have been done a certain way for such a long period of time and then one day that all changes, it stresses people out because they’re used to doing it a different way.

    Like

    Posted by Keynote speaker | August 13, 2012, 3:07 pm
    • Totally agree. What have you found works well to reduce the issues caused?

      Like

      Posted by Martin | August 13, 2012, 5:02 pm
      • I try to focus on a couple things when dealing with change at work. First, I try to focus on why the change is occurring in the first place. Most changes in an organization occur because they are benefiting the company in some way, shape or form. If it’s benefitting the company then there’s a good chance it will provide somewhat of a benefit to me.

        Secondly, I reiterate over and over in my head that change is going to happen wherever I’m working and whatever I’m doing. Acceptance is key. If you can accept change, then the stress goes away.

        Like

        Posted by Keynote Speaker | August 22, 2012, 3:29 pm
      • Thanks. Totally agree, as a change leader your job is to help everyone to see the benefits, remove the fear, the stress, the resistance etc, and help them to accept the new reality.

        Like

        Posted by Martin | August 22, 2012, 7:31 pm

Trackbacks/Pingbacks

  1. Pingback: The Importance of Change Leadership – Beyond “Step Models of Change” « Martin Davis' Blog - August 3, 2012

  2. Pingback: Change Management (Part 1) – Cracking the Code of Change « Martin Davis' Blog - October 15, 2012

  3. Pingback: Change Management (Part 2) – Step Models of Change « Martin Davis' Blog - October 18, 2012

  4. Pingback: Change Management (Part 3a) – Change Capability « Martin Davis' Blog - October 18, 2012

  5. Pingback: Change Management (Part 3b) – Success with IT Change « Martin Davis' Blog - October 18, 2012

  6. Pingback: The Timeless Strategic Value of Unrealistic Goals « Martin Davis' Blog - December 17, 2012

  7. Pingback: What approaches have you used to ensure that a change resonates with the employees? « Martin Davis' Blog - January 29, 2013

  8. Pingback: Kotter’s 8-Step Change Model | Martin Davis' Blog - June 19, 2013

  9. Pingback: IT Project Success – A CIOs View | Martin Davis' Blog - August 2, 2013

  10. Pingback: Why you should care about Organisational Change? | Martin Davis' Blog - December 6, 2013

  11. Pingback: IT Project Guiding Principles | Martin Davis' Blog - March 8, 2014

  12. Pingback: The Vicious and Virtuous Circles of Change – #ChangeManagement | Martin Davis' Blog - December 13, 2014

  13. Pingback: Exactly What is #ChangeManagement ? | Martin Davis' Blog - April 4, 2015

  14. Pingback: Barriers and Ingredients for Successful Change |Meliorate #ChangeManagement | Martin Davis' Blog - May 2, 2015

  15. Pingback: Culture: The iceberg that sinks organizational change | Martin Davis' Blog - July 25, 2015

  16. Pingback: Why do people Resist Change? | #ChangeManagement | Martin Davis' Blog - January 23, 2016

  17. Pingback: 70% of #ChangeManagement initiatives fail – REALLY? | Martin Davis' Blog - August 13, 2016

  18. Pingback: W.I.I.F.M. – What’s in it for me? #ChangeManagement | Martin Davis' Blog - September 10, 2016

  19. Pingback: Too much #ChangeManagement? | Martin Davis' Blog - November 2, 2016

  20. Pingback: #ChangeManagement in a Digital World | Martin Davis' Blog - December 19, 2016

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Enter your email address to get email notifications.

Archives

Blog Stats

  • 34,545 hits

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 476 other followers

Follow Martin Davis' Blog on WordPress.com
%d bloggers like this: