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IT, IT Leadership

Is Consumerisation of IT really Shadow IT? Join the Discussion.

This recent post has generated a fair amount of discussion on the Enterprise CIO Forum where I am a regular participant.

The summary below is taken from the Forum’s monthly quick read.

Analysis: IT executive Martin Davis’ post “Is “consumerization of IT” really “Shadow IT” in disguise?” generated a robust discussion. His major concerns about unmanaged IT hinge on standards and security that protect enterprise data assets—especially when CEOs, rightly or otherwise, hold CIOs responsible for each and every enterprise IT activity that takes place. Davis accepts that he cannot control every IT action, but says it’s his job to make sure the company does not do something “stupid.” He also notes in a comment that he’s much more concerned about BYOC (bring your own cloud) than he is about BYOD (bring your own device). In a related post, HP blogger Rafal Los attributes shadow IT to mobility, aging equipment and IT complexity.

Majority Opinion: There was no majority opinion among those who commented on Davis’ post. However, Chris Peters, an Intel IT team director, sees consumerization and shadow IT as two different but equally important trends, as does Microsoft IT manager Dmitri Poukhovski, who writes that the key to effective management is IT taking ownership of the data. That circles back to Davis’ point and could help
define ownership of the data over which he has little or no control.”

Summary: While they don’t have to embrace shadow IT, CIOs do need to accept it. And they can limit its
impact by giving managers—and even users—what they want faster. This need for speed will drive enterprises to the cloud, where new app deployment promises to be many times faster.

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