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Change Management, Reposted Articles

Kotter’s 8-Step Change Model

John Kotter - Heart of ChangeKotter’s 8-Step Change Model

We talk a lot about John kotter’s work on this blog and particularly his 8-Step Change Model, as it is a proven approach based on solid research. Martin Webster on his “Leadership Thoughts” blog has recently provided a very useful summary of the approach.

As a quick reminder:

Step Action New Behaviour
1 Increase urgency People start telling each other, “Let’s go, we need to change things!”
2 Build the guiding team A group powerful enough to guide a big change is formed and they start together well.
3 Get the vision right The guiding team develops the right vision and strategy for the change effort.
4 Communicating for buy-in People begin to buy into the change, and this shows in their behaviour.
5 Empower action More people feel able to act, and do act, on the vision.
6 Create short-term wins Momentum builds as people try to fulfil the vision, while fewer and fewer resist change.
7 Don’t let up People make wave after wave of changes until the vision is fulfilled.
8 Make change stick New and winning behaviour continues despite the pull of tradition, turnover of change leaders etc



Related articles:

Change Management (Part 1) – Cracking the Code of Change
Change Management (Part 2) – Step Models of Change
Change Management (Part 3a) – Change Capability
Change Management (Part 3b) – Success with IT Change
Change Management – What’s in a Name?
Why are IT projects Change Management time bombs?
The Importance of Change Leadership – Beyond “Step Models of Change”




  1. Pingback: Leading Change | Adam Famularo - June 24, 2013

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