In this recent blog post she explores the thorny subject of culture change.
As many of you who have studied change will know, managing culture change is difficult or impossible. You can attempt to encourage and shape culture change, but you can never really control it.
She suggests that when dealing with changing beliefs and behaviours, try to keep the change as small as possible, don’t try and fix everything else whilst you are at it, stay focused on the minimum change you need. Or to put it another way, do not make it more difficult for yourself!
Be clear on the type of culture change that is required (Jeanenne provides some suggestions) and make sure this is handled as part of the bigger change, let’s face it, it is all part of a single initiative. Keeping it in context will help people understand the need for the change.
Lastly, do not forget all of the basic premises for managing change, such as dealing with resistance and helping people to understand the need for change etc, these apply equally to culture change.
Read the full article here: When Beliefs and Behaviors are Challenged by Change | Managed Change™ Insights.