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Digital

This tag is associated with 7 posts

Is COVID-19 driven Digital Transformation having unseen consequences?

In the middle of the pandemic many were proclaiming that COVID-19 has accelerated Digital Transformation more in 6 months then it has moved in the last 5 years. But has this had unexpected side effects? This article explores whether the change from strategic transformation programs to immediate tactical actions is creating a legacy of fragmentation … Continue reading

Digital Transformation (#DX) – What is it? (presentation for ACOA)

I was honored to be asked by ACOA (Atlantic Canada Opportunities Agency) to present to all of their frontline workers recently (140+ staff). The core of the presentation centres around two things: Digital is about Business, not about IT – technology underpins and enables, but digital is about far more than that. The Customer is … Continue reading

Are you a #Digital #CIO (#CDO), a #ChangeAgent or a Dinosaur?

Are the traditional types of CIO still valid or are we now into the World of Transformational CIOs and CDOs? Is the World changing so quickly that anyone else is a Dinosaur? Historical types of CIO Six years ago I asked the question “What type of CIO are you?” Are you a transformational CIO, a … Continue reading

Digital Fail – when a quick integration is not enough! #Digital #DigitalFail

Digital Fail – a recent bad experience with a delivery from a large courier company, that used another company as their local agent,¬†highlighted a major pitfall of digital integration if you do not think it through properly from the customer perspective. The story in brief: Package sent to me via major international courier I get … Continue reading

Why the CIO reporting structure matters | #CIO

Great article recently published on CIO.com: Does the CEO want to save costs or maximize value? Does the CEO view IT as the driver behind technology or back office systems? In my opinion, there is no other organization in the company that can alter the way the company operates than IT. It is as critical … Continue reading

Changing change management | McKinsey & Company

“Digital tools and platforms, if correctly applied, offer a powerful new way to accelerate and amplify the ability of an organization to change.” See¬†Changing change management | McKinsey & Company. . The article highlights a number of key aspects that digital can bring to the change management effort, these include: 1. Provide just-in-time feedback – … Continue reading

Digital Business – the new reality!

We hear an awful lot about the new IT forces for change, often referred to a SMAC – Social, Mobile, Analytics, Cloud. We also hear that we are in the “Age of the Customer”, others also refer to the “Age of Context” and we are hearing a lot of hype about the “Internet of Things” … Continue reading

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