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Ford’s Intranet paves the way for online success

(Dec 2001, CIO.com article)

Ford_logo_101When Ford’s former CIO Jim Yost took the first steps toward creating a new intranet called My-ford.com, he had the full support and encouragement of former CEO Jacques Nasser. That support was crucial in shaping the Dearborn, Mich.-based company’s internal website. Today, the site supports more than 175,000 employees who visit more than 500,000 times a day for anything from checking their benefits to getting the latest competitive information or signing up for company-run training classes. “The portal would not have happened without senior management support,” says Martin Davis, program manager for what Ford calls its ePortal project.

Ford’s intranet began as a way to give employees a personalized online environment and grew into an enterprisewide strategy to replace disparate desktop applications with standardized Web programs and access. The company has come a long way since it first provided an intranet to employees in 1996. “That was really just access to a search engine,” Davis says.

Continue reading at CIO.com (Ford’s Intranet paves way for online success)

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